The reviews depict a mixed experience with the wine store, highlighting a generally impressive selection and knowledgeable staff, especially in certain branches. However, customer service varies significantly, with some patrons encountering rude or unhelpful staff, long wait times, and issues with pricing and return policies. While some customers commend the store's selection and assistance, others express dissatisfaction with the service quality and pricing transparency. Overall, the store's reputation fluctuates between positive appreciation for its products and notable criticisms regarding customer experience and pricing practices.

The Oaks Cellars Pte Ltd was set up in 1996 to keep abreast of the accelerating demand for the epicurean lifestyle. Today Oaks is an icon in the Singapore Wine business, known for her impeccable service, sound retail and distribution strategies in the management of wine shops. Total satisfaction experience by our customers is the key to continue growth and success of our venture. This is achieved through a sound retail strategy supported by a wide assortment of products and high quality service. These quality offerings are constantly reinforced with an effective program to obtain the desired customer satisfaction. Being a wine importer, the Cellars have a selection of 80% self imported wines. With a total collection of more than 1000 labels we cover the horizons of the wine world. We offer one of the most extensive selection of French, Australian, Italian and Spanish wine which position us among the leading wine shop in town. Our premium selection of fine wine like Domaine Romanee-Conti, Chateau Lafite Rothschild, Petrus and many others have further place The Oaks Cellars to be known as the home of fine & rare wine. Please feel welcome to visit our newly renovated and even bigger Great World outlet.

The Oaks Cellars

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