Hoshino Coffee's outlets in Singapore face challenges with inconsistent food quality and slow, sometimes unprofessional service, especially during peak hours. While their signature soufflé pancakes and coffee are generally well-received and remain highlights, many customers report long wait times, miscommunication, and untrained staff, which detracts from the overall experience. The ambiance is cozy and Japanese-inspired, but operational issues such as under-staffing, food delays, and poor customer interaction are common. Customer satisfaction varies, with some appreciating the atmosphere and certain dishes, but widespread dissatisfaction turns many away, indicating a need for management attention.

Hoshino Coffee @ United Square

Hoshino Coffee, originally from Japan, is known for its aromatic hand drip coffee and soufflé pancake. Aside from the signature coffees and desserts, Hoshino offers a wide variety of wafu pasta, rice dishes and sides. It’s the perfect place to dine whether you’re looking for some coffee, a light bite, or a satisfying meal!

HOSHINO COFFEE

Oshino

Hoshino Coffee @ Plaza Singapura

Hoshino Coffee, originally from Japan, is known for its aromatic hand drip coffee and soufflé pancake. Aside from the signature coffees and desserts, Hoshino offers a wide variety of Wafu pasta, rice dishes, and sides. It’s the perfect place to dine whether you’re looking for some coffee, a light bite, or a satisfying meal!

Hoshino Coffee @ VivoCity

Hoshino Coffee Japanese Café & Restaurant

In Hoshino Coffee, we use only premium Arabica roasted coffee beans selected by our very own coffee blend specialist. With pride and devotion, we serve this specialty coffee to you Hand-Dripped.

Hoshino Coffee

Soufflé Pancakes

Coffee

Food Quality and Service

Food Delays and Mistakes

Service Attitude and Experience

Wait Times and Customer Interaction

Hygiene and Cleanliness

Pricing and Charge Practices

Environmental and Atmosphere

Food Presentation and Portions

Horrible Tempeature and Cooking

Established in 2011, Hoshino Coffee is a specialty coffeehouse which has more than 200 outlets in Japan. The store is renowned for its high-quality Hand-drip coffee and the Fuwafuwa Soufflé Pancake. In honour of its success in Japan, Hoshino Coffee opened its first overseas branch in Singapore in 2012.Hoshino Coffee’s restaurant interior features an old-world charm in a rustic setting replete with solid mahogany and plush leather upholstery, accentuating a ritzy gentlemen’s club vibe. Furthermore, chandeliers adorn the ceilings of the café, adding a sophisticated glamour to the restaurant. Artificial food display is set outside the restaurant which features some of Hoshino Coffee’s signature dishes such as the Classic Omu Rice and the Arrabiata Spaghetti. Other notable savoury dishes include the Lobster Bisque Soup Spaghetti and the Hoshino Pot Baked Curry Rice. The quality of coffee at Hoshino Coffee is carefully procured by its in-house coffee blend specialist – Master Kanno, who only selects the most premium Arabica roasted beans. After being roasted on an open fire, a fine cup of slightly sour coffee emerges, with a perfect balance of sweetness and acidity. Visit Hoshino Coffee at Plaza Singapura and indulge in lovely Japanese-Western fusion cuisine.

Hoshino Coffee

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